Question 1

Is there a newsletter?

Accepted Answer

Yes! You can view it here on the "newsletter" page of the website.
You can also sign up for our Email News blasts on the "About" page of our web site www.inlandgreens.net (https://inlandgreens.net/)or read a copy on the Clubhouse bulletin board.

Question 2

Who do I call/what choices do I have for trash pickup? Do we have a neighborhood service or must I contract individually? When does it occur?

Accepted Answer

There are a few companies available – ask your neighbors or the property management company. You must contract individually for your service. Pick up days vary by company. Trash cart lids should always close when the cart is put on the street to prevent litter. Only put cans out late the day before pickup and bring them in quickly after they are emptied.

Question 3

Do we have a recycling service? How can I help the environment and responsibly recycle?

Accepted Answer

Many residents contract personally for a recycling cart. We do not currently have community-wide curbside recycling, but wish we did! A close location is Wrightsville Beach. Visit the New Hanover County website for details and more info.

Question 4

Where can my guests park if I do not have space in my garage or driveway?

Accepted Answer

Additional temporary, short-term, infrequent (i.e. not permanent) parking for residents’ or guests’ vehicles is available at the Clubhouse or the storage corral area parking lot on Chester St. (See Rule # 2). Parking on our very narrow streets must be limited and infrequent for safety of our residents, emergency vehicle access, and other traffic. Space may be available to rent from Third Corp in one of the storage corrals.

Question 5

How long can holiday decorations be displayed?

Accepted Answer

3 weeks prior to and after the holiday, per Rule #8.

Question 6

How do I get a key to the amenities (pool, sport courts, etc.)?

Accepted Answer

If you are an owner, contact our Property Management Company. Be prepared to show a photo ID when you complete the “Key Request Form” (it’s on our web site) and attach/enclose the key deposit. Note: if you provide a key to guests or tenants remember that replacement keys are expensive!

Question 7

Can I rent my villa and what procedures should I follow to be a responsible landlord?

Accepted Answer

Inland Greens prefers to be primarily an owner-occupied community, but welcomes a small percentage of conscientious and responsible tenants. If an owner chooses to rent their villa, they should contact our Property Management Company first and learn the necessary procedures. There is a minimum rental term of six months, and the entire Lot must be rented. Renting of individual rooms or portions of Lots is not permitted and subleasing is not permitted. No more than three unrelated persons may reside on a Lot. Lease forms must be approved by the Association and copies of leases must be provided to the Association within seven days of the Association’s request. The owner is responsible for providing a copy of the Rules to their tenant – attached to the lease is smart! Encourage tenants to visit our website to stay well informed and sign up for our IGHOA Email News Blasts on the "About" page.

Question 8

Do renters have access to our amenities?

Accepted Answer

Not necessarily – only if the homeowner allows it and transfers their rights. The homeowner is responsible for the actions of all guests and tenants and will be held accountable. Non-resident owners may relinquish their rights to all amenities, or they may choose to withhold those rights from their tenants (ie. both parties may not have rights to the amenities such as the pool, sport courts, etc.). Key fobs for access are available for owners from the property management company; tenants must get them from owners. One key fob per address.

Question 9

Who maintains our streets, entrances, clubhouse and amenities?

Accepted Answer

There is a separate organization by the name of “IG/CR” or “Third Corp” (ie. a third/master corporation for our property besides Inland Greens and Cedar Ridge HOAs – the other two corporations) that manages our “joint” concerns and amenities. A percentage of the dues you pay to IGHOA goes directly to Third Corp.

Third Corp has a Board that is composed of members from both of the HOAs. Third Corp hires a separate landscaping company to maintain the landscaping for the entrances and amenities areas, maintains and repairs our streets, street signs, perimeter fence, the Clubhouse, sport courts, corrals, swimming pool, etc. A separate document on “Third Corp Responsibilities” is on our web site with more details.

Question 10

If I have yard debris from cleaning my courtyard or backyard, what do I do with it?

Accepted Answer

It is your responsibility to dispose of it properly. We don’t offer street side pickup of yard waste. Our Landscape Contractor is not responsible for picking it up. Bag it for your own trash company or contact them to have it hauled away at your own expense.

Question 11

How do I request a repair or maintenance needed on my villa?

Accepted Answer

Contact our Property Management Company via email work order on the web site or phone, unless it is in your area of responsibility. They can help you determine who is responsible. Read Rule # 17 for details. Report needed repairs immediately to prevent further damage. Be very specific as to the location and details of the repair needed.

In general, any repair needed due to the negligence or conduct of the homeowner (or their guests/tenants) is the financial responsibility of the owner and they will be invoiced for the repair and need to make it quickly. Any damage or needed repairs not reported to the HOA within 30 days of the damaging incident is the responsibility of the homeowner, due to the delay.

For example: overgrown vegetation in a courtyard or enclosed backyard that has damaged the gutters, fencing, siding or fascia boards would be the owner’s responsibility. A leaking skylight would be the HOA’s responsibility. A garage door that has been bumped/damaged is be the owner’s responsibility to repair. A gate damaged by misuse, abuse or neglect would be the owner’s responsibility vs. gate repairs needed due to age or weather (warped, etc.) which may be the HOA’s responsibility.

Question 12

What are the “common areas” for which the HOA is responsible?

Accepted Answer

All areas beyond the exterior walls and courtyards of the villas: driveway dividers, grass/natural areas, fences, streets, etc. are HOA “common areas”, not the property of homeowners. See specific definitions of “common area” and “limited common area” in our Rules and Regs. The land outside of your courtyard and back door belongs to the HOA.

Question 13

How do I request a special landscaping project?

Accepted Answer

See Rule #19. If the project is in a “common area” (ie. on HOA property), contact the property management company (in writing) and they will contact our Landscape Liaison/Committee for review of your request. Please allow a few weeks for a response (our liaisons and/or committee members are volunteers). Any removal or planting of new plants in HOA common areas should not be done without permission since it is not our property. If new plants are installed in a common area, they become HOA property.

Our Landscape Contractor and crew gets their “work orders” only from our Property Management Company, not from our residents. If the project is for your courtyard, enclosed backyard, or an area that is your responsibility, you will need to hire your own workers. Our landscape contractor and maintenance crew are available to hire.

Question 14

Who pays for painting my villa and when is it done?

Accepted Answer

IGHOA is on a specific cycle/timeframe for painting our villas. Painting began in 2025 and will continue throughout the year. The HOA pays for this service. Driveways are power washed at this time by the HOA (owners may, of course, choose to do so more frequently).

Question 15

Who pays for roofing my villa?

Accepted Answer

The HOA pays for this large expense. Beginning in 2024 and continuing through 2025, the IGHOA is currently in the process of replacing the roofs as well as the skylights on all 192 villas. We last undertook new roofs from 2004-2008. Owners paid a special assessment to help offset this expenditure with a portion going towards replenishing the Reserve Fund for the future.

Question 16

Who is responsible for oil/fluid stains on my driveway?

Accepted Answer

See Rule 3 – the owner of the villa (who may need to invoice their tenant, if the villa is a rental). The driveway belongs to the HOA and damage or cleanup should be paid for by whomever caused the issue.

Question 17

Who is responsible for maintenance on our mailboxes in the community?

Accepted Answer

The HOA. Contact the property management company to report damage or vandalism, please. The repair expense may be billed to the person who caused the damage, if known. No items/info should be taped to our mailboxes to avoid damage to the paint.

Question 18

If my glass doors or windows are “fogged”, what should I do?

Accepted Answer

Contact our Property Mgm’t Co for the names of glass companies that can replace them for you. This is not an HOA expense. If windows or doors are replaced, the frame color must match existing colors. Fogged skylights are replaced by the HOA when re-roofed.

Question 19

Where can I install a satellite dish that is acceptable to the HOA and not unattractive for our community?

Accepted Answer

First, you must request permission in writing on the correct Form that is available on our web site or from our Property Management Company. Carefully read Rule # 23d and the Architectural Information in our Rules for important details on this answer. Dishes/antennas should not be visible from the street and are not to be installed in or on common areas (roofs, chimneys or exterior walls).

Question 20

Can I enlarge/replace the deck?

Accepted Answer

The original small (3’ x 8’) wood decks are HOA responsibility and are on HOA property. Read Rule 23a and the detailed document on our web site “Patio/Deck Specifications and Criteria”. Download and complete the Request Form to enlarge or replace the deck. Larger decks that have been replaced are the responsibility of the homeowner to maintain.

Question 21

How many cars can be parked at my villa?

Accepted Answer

Parking space varies per villa based on the size of the driveway and use of the garage. All villas have a 2 car garage and a driveway large enough for at least 2 additional cars – space for 4 vehicles per villa. All vehicles per villa must be within a driveway, not overlapping the street or driveway divider between driveways (Rule # 3). Report violations to the property management company if you see this happening, please. Note: repairs to driveway dividers and/or replacement of plants/stones/mulch in a divider caused by damage from a resident or their guests will be billed to the owner of the villa. Vehicles should not drive across our driveway dividers or grass to try to parallel park in a driveway! Extra short-term parking is available at the clubhouse and near the storage corral on Chester St.

Question 22

Where can I park a boat or trailer?

Accepted Answer

Not in a driveway or on our narrow streets, please! Rent a space in one of our 2 storage corrals or find a location off property (there are off-site storage areas very nearby). Corral details and an App Form are on our web site.

Question 23

Can I have a yard or garage sale?

Accepted Answer

No, read Rule # 16, please.

Question 24

How can we report pet waste violations by irresponsible pet owners?

Accepted Answer

You should see people who are walking their pets actually use the bags that they should be carrying to pick up their pet’s waste. If they don’t carry/have a bag, suggest that they get one! If you see a violation, please note the address of the villa that the person returns to and contact the property mgm’t company. We all need to report this unpleasant violation to keep our community clean. It is not the pets’ fault, is it? There is a leash law for dogs and cats in New Hanover County so no pets should be off-leash in our community or on adjacent City Park land. Fines can be imposed.
Dogs cannot be tied out in a common area.

Question 25

How do I report a streetlight bulb that is burned out?

Accepted Answer

Note the street address and location and check for an ID # on the pole. Call 1-800-419-6356 or visit their web site to report it to Duke Progress Energy. Thank you! Our HOA dues pay for the street lights so let’s make sure they are all working!

Question 26

What if someone damages a sprinkler head - what should I do?

Accepted Answer

Note the license plate information of the violator, if possible, and the address. Our common areas (grass and pine straw/mulch areas) are full of sprinkler heads and repairs are expensive and time consuming. Contact our Property Mgm’t Co for the repair. The cost of repair will be billed to the homeowner for their guest, service vehicle, etc. that damaged it. We need to be careful when delivery/moving trucks are in our community and keep them off the grass to prevent damage to our irrigation system. (Rule # 18).

Question 27

How do I report a violation of our Rules and Regulations?

Accepted Answer

Contact our Property Management Company. Provide details (and photos, if possible!) on street address, time, date(s), license plate #, etc. Be very specific, please. Thanks for helping!

Question 28

How do I report suspicious people, behavior or cars in our community?

Accepted Answer

Call 911 immediately! Thank you! Take photos and note details for the police…it will be appreciated. Notify the property mgn’t company for their file.

Question 29

How do I report loud noises/ music or other disturbances in our neighborhood?

Accepted Answer

Call 911 and notify the property management company, also. (Rule #6)

Question 30

How do I report people who drive too fast (“speeders”) in our community?

Accepted Answer

Report the details on the vehicle and, if possible, the villa address where the vehicle came from or went to, to our property management company. The owner of the villa will be notified and warned. Other action may be taken, if warranted.

Question 31

How do I report vehicles illegally parked on the street overnight (between 1-6 am)?

Accepted Answer

Each resident should have the phone # of the Towing Company written down (it’s posted on the signs at all 3 of our entrances). Call the Towing Company and report the vehicle details and address of the violation.